Privacy policy
This Privacy Policy describes how we collect, use and share your personal information when you visit the official website of ZG-helplift or make purchases from our store.
Personal Information We Collect
When you visit our website, we automatically collect certain information about your device, including your browser type, IP address, time zone and some cookies installed on your device. As you browse the website, we also collect information regarding the specific pages or products you view, the referring websites or search terms that directed you to our website, and your interaction records with the website. Such automatically collected information is collectively referred to as Device Information.
We collect Device Information through the following technologies:
• Cookies: Data files stored on your device or computer, usually containing an anonymous unique identifier. For more information about cookies and how to disable them, visit http://www.allaboutcookies.org
• Log files: Track activities on the website and collect data including your IP address, browser type, internet service provider, referring/exit pages and timestamps
• Web beacons, tags and pixels: Electronic files used to record your browsing behavior on the website
In addition, when you place or attempt to place an order on our website, we collect certain information from you, including your name, billing address, shipping address, payment details (including credit card numbers), email address and phone number. Such information is collectively referred to as Order Information.
Personal Information includes both Device Information and Order Information.
How We Use Your Personal Information
We mainly use Order Information to fulfill orders placed through our website, including processing your payment, arranging shipping, issuing invoices and/or sending order confirmations. We also use this Order Information to:
1. Communicate with you
2. Screen orders for potential risks or fraudulent activities
3. Send you relevant information or advertisements about our products or services in accordance with your explicitly stated preferences
We use Device Information primarily to screen for potential risks and fraud (with a focus on verifying your IP address), and to improve and optimize our website experience in general, such as analyzing customer browsing and interaction data, and evaluating the effectiveness of our marketing and advertising campaigns.
We do not sell your information (including email and SMS data) to any third-party companies or websites.
Sharing of Your Personal Information
In addition, we may share your personal information to comply with applicable laws and regulations, respond to subpoenas, search warrants or other lawful requests for information we receive, or otherwise protect our legitimate rights and interests.
Do Not Track
Please note that we do not adjust our website’s data collection and usage practices when we detect a Do Not Track signal from your browser.
Data Retention
After you place an order on our website, we will retain your Order Information unless you request its deletion.
Changes to This Policy
We may update this Privacy Policy from time to time to adapt to business adjustments, changes in applicable laws and regulations, and other relevant requirements.
Contact Us
For questions, further information about our privacy practices, or to file a complaint, please email us at joyzhang@helplift.cn or contact us via the contact form on our official website.
ZG-helplift
Zhang Pengfei
2025